Your winnings are entirely yours. At top138, the withdrawal process is designed to be simple, fast, and transparent — supported by the local Malaysia payment methods you use every day.
Top138 supports a wide range of local Malaysia withdrawal methods so you can receive your winnings in the most convenient and fastest way possible.
Direct transfers to Maybank, CIMB, Public Bank, RHB, Hong Leong, and all local Malaysian banks.
Instant withdrawal via DuitNow to your registered bank account or phone number.
Withdraw directly to your Touch 'n Go eWallet – perfect for daily expenses and bill payments.
Receive your winnings directly to your Boost account and enjoy exclusive Boost user cashback.
Withdraw to GrabPay and use your winnings for shopping, dining, or Grab rides.
Use FPX to withdraw to any member bank, secure and verified instantly.
Withdraw in USDT cryptocurrency (TRC20 / ERC20) for players who value privacy and faster processing.
Receive winnings directly to ShopeePay – a popular choice among young Malaysian players today.
The withdrawal process at top138 takes just a few minutes. Follow this quick guide and your winnings will be in your hands in no time.
Log in to your account using your registered user ID and password. Make sure you are accessing the official top138 website for maximum security.
Once logged in, click the wallet icon in the top-right corner of your dashboard, then select the "Withdrawal" tab from the available menu.
Choose your preferred withdrawal method – bank transfer, DuitNow, eWallet, or crypto. Make sure your recipient account details are accurate and up to date.
Enter the amount you wish to withdraw. Make sure the amount meets the minimum limit (RM 30) and does not exceed the daily maximum set for your account.
Review all details one more time, then click "Confirm Withdrawal". You may be asked to enter your security PIN or the OTP code sent to your registered phone number.
Top138 will process your request within the timeframe set for your chosen method. You will receive an email or SMS notification once your withdrawal has been successfully processed.
Before making your first withdrawal, top138 requires a brief identity verification (KYC – Know Your Customer). This is a standard procedure used by all licensed gambling platforms to ensure player safety and prevent financial fraud.
The KYC process at top138 is simple and quick. You only need to upload a photo of your MyKad (front and back) along with one proof-of-address document such as a utility bill or recent bank statement. The top138 verification team will review your documents within 24 hours, and once approved, you can make withdrawals without any restrictions.
| Method | Minimum Limit | Daily Maximum Limit | Fees | Processing Time |
|---|---|---|---|---|
| Bank Transfer | RM 30 | RM 50,000 | None | 1–3 Hours |
| DuitNow | RM 30 | RM 30,000 | None | < 30 Minutes |
| Touch 'n Go | RM 30 | RM 10,000 | None | < 1 Hour |
| Boost / GrabPay | RM 30 | RM 10,000 | None | < 1 Hour |
| USDT / Crypto | RM 50 | No Limit | None | < 30 Minutes |
| ShopeePay | RM 30 | RM 10,000 | None | < 1 Hour |
One of the things top138 players praise most is withdrawal speed. Many players on other platforms have to wait up to 3–5 business days to receive their funds. At top138, most withdrawal requests are processed in under an hour during normal hours.
This is possible because top138 uses an automated processing system integrated directly with Malaysia's local banking and eWallet networks. When you submit a withdrawal request, the system automatically verifies your account balance, checks your bonus wagering requirements, and initiates the transfer without manual approval — except for very large amounts or suspicious cases.
During peak hours or major promotions, processing times may be slightly longer — but top138 is committed to ensuring all withdrawal requests are processed within 24 hours, no exceptions.
If you have received a bonus or promotion at top138, please note that most bonuses carry wagering requirements (rollover/turnover) that must be met before you can withdraw from your bonus balance.
For example, if you receive a deposit bonus of RM 100 with a 5x wagering requirement, you need to place bets totalling RM 500 before the bonus funds become eligible for withdrawal. This is standard practice in the online gaming industry and exists to ensure the integrity of promotions. top138 displays all wagering requirements clearly on each promotion's terms and conditions page.
Your original deposit funds (not bonus funds) can be withdrawn at any time with no wagering requirements, subject to completed KYC requirements.
Although the withdrawal process at top138 is designed to run smoothly, occasional minor issues may cause delays. Here are the most common reasons and how to resolve them:
Top138 treats player fund security as its top priority. All withdrawal transactions are protected by 256-bit SSL encryption — the same technology used by the world's leading banks to safeguard online financial operations.
Beyond data encryption, top138 uses a two-factor authentication (2FA) system for all withdrawal transactions. This means that even if someone knows your account password, they cannot make a withdrawal without the OTP code sent to your registered phone number. This extra security layer provides maximum protection against unauthorised access to your funds.
Player funds at top138 are held in a segregated account that is never used for company operations. This ensures your winnings are always available for withdrawal at any time, independent of the platform's operational cash flow.
Your funds are held in a secure, separate account. top138 does not use player funds for company operations.
Top138 operates under a valid international license and is subject to periodic audits by independent regulatory bodies.
Confused about the withdrawal process? Find answers to the most frequently asked questions by top138 players right here.